Guide Academy

Curriculum

Guide Academy Curriculum

Our curriculum provides a structured framework designed to equip candidates with the core knowledge, technical skills, and safety protocols required for professional guiding. We believe in providing our guides with the expertise they need to inspire, lead, and create unforgettable moments for every guest.

The program blends theory with practical training, covering essential guiding techniques, regional expertise, and industry standards to meet the operational needs of our partner guide agencies.

Norwegian History & Culture
  • Gain a deep understanding of Norway’s rich history, from the Ice Age, the Viking heritage to modern times.
  • Explore Norway’s cultural traditions, art, architecture, and the unique way of life in different regions.
  • Explore Norway’s iconic landscapes, from fjords and mountains to glaciers and coastal areas, while learning to explain natural phenomena like the Northern Lights and Midnight Sun.
  • Understand the diverse geography, flora, and fauna of key destinations, spanning from the warmer South to the Arctic North.
  • Understand contemporary Norwegian society, including government, economy, trade and industry and environmental policies.
  • Engage with the local customs, languages, and etiquette, helping you connect authentically with guests.
  • Master essential guiding skills like storytelling, public speaking, and guest engagement.
  • Learn how to manage group dynamics, answer questions confidently, and tailor your tours to different audiences.
  • Get certified in essential safety protocols for outdoor and urban tours.
  • Learn how to handle unforeseen circumstances, from first aid to evacuation procedures.
  • Develop exceptional customer service skills to ensure guests have memorable, positive experiences.
  • Learn to anticipate guest needs, handle complaints, and exceed expectations.
  • Learn how to conduct eco-friendly tours that respect Norway’s pristine environment.
  • Understand the importance of sustainability in tourism and how to promote responsible travel.

The program combines a national overview of Norway’s history, culture, and geography with a local focus on Bergen and Voss and its fjord area, ensuring both broad knowledge and area-specific expertise. The online section takes about six to eight weeks, followed by a two-week onsite training.